Our cancellation policy is simple; It is the users responsibility to manage and cancel their account. We do not accept cancellations through any mediums (ie, email or phone) and it is our policy that we will not access your account to create, edit, or cancel a subscription.
If you would like to cancel your subscription you can follow these steps:
1. Login to your account.
2. Visit the billings page.
3. And click the cancel subscription link under the plans section.
Important: your plan will cancel at the end of the current billing period, not immediately.
We have a strict NO REFUND policy. Since we offer a free 7 day trial for you to use our platform it gives members plenty of time to decide if they would like to continue using Wordsmith. If you decide within those 7 days that our platform is not a good fit simply cancel your subscription and you will not be charged.
Our cancellation policy applies to both monthly and annual subscriptions.